Noticeboard

Our email address is       matchinggreensurgery@nhs.net  This email can be used ONLY for administrative requests eg. repeat medication requests, sick note requests or any information that has been requested by your GP. If you have a clinical enquiry or an urgent clinical problem, you must call the surgery and not leave an email as this will not be monitored.

Welcome to Matching Green Surgery

We are confident that our website will provide clear and concise help and give our patients the information they require in an easy and convenient format. It has been designed with the patient’s needs at the forefront of everything, from checking surgery times to letting us know what you think of us.

Serving You

Our dedicated team are here to treat those minor ailments that occur as well as providing specialist management of long-term conditions and clinics covering a wide range of healthcare issues.  

Coronavirus

If you have a cough, cold, temperature or flu symptoms then please self isolate at home and look on NHS111  website for advice and guidance.   The surgery cannot offer assistance. 

BE AWARE OF SCAMS !!          

COVID-19 Vaccine Fraud Poster

COVID-19 vaccine fraud poster

 

Please see links below for detailed information:

  1.     What to do if you think you have COVID 19
  2.     Some queries and answers about COVID 19
  3.     How to manage respiratory tract infections
  4.     Coping with stress and anxiety about COVID19
  5.     How to wash your hands 

  • Government support to patients seeking advice and guidance

https://www.gov.uk/find-coronavirus-support

  • Advice for people at higher risk 

https://www.nhs.uk/conditions/coronavirus-covid-19/advice-for-people-at-high-risk/

  • Guidance on shielding and protecting people defined on medical grounds as extremely vulnerable from COVID-19 - GOV.UK

https://www.gov.uk/government/publications/guidance-on-shielding-and-protecting-extremely-vulnerable-persons-from-covid-19/guidance-on-shielding-and-protecting-extremely-vulnerable-persons-from-covid-19

  • Government launches plan to tackle loneliness during coronavirus lockdown

Government launches plan to tackle loneliness during coronavirus lockdown - GOV.UK

IMPORTANT ANNOUNCEMENT 🚨
nCovid-19 - we are taking measures in line with guidance shared by NHS England and Public Health authorities to minimise risks associated with the virus. 

All routine appointments with a GP will be telephone consultations.  If the GP requires patients to be seen face to face , you will then be offered an appointment to come to the Surgery for a doctor to assess you. 
Some nurse appointments may be telephone consultations . You will be advised if this is the case. 

Access to the Surgery

Access to the building will be restricted to the patients who have been invited for an appointment by a Clinician.

Anyone who attempts to gain access to the surgery who has not been invited will be asked to leave the premises.

Only the patient with the appointment will be allowed into the building.

For children, only one parent/guardian will be allowed to accompany the child.

Please wash your hands in the patient toilets when entering the building. 

Prescriptions

To order a repeat prescription, please either

  • Request online. If not registered please contact the surgery to register for online services or download the NHS app and follow the app instructions to register for your Practice
  • Email the request to: matchinggreensurgery@nhs.net 
  • If requesting in person please complete the slip from your last prescription and post  it in the prescription collection box located near the door. If the surgery is closed, please use the letterbox situated in the wooden fence

We will electronically send the prescription to your nominated pharmacy  

Please remain courteous to our staff at all times, any incidents of verbal or physical abuse will result in removal from the practice list.

This is a very challenging time for us all and we would appreciate your co-operation during this period of uncertainty.

Our priority is the health and safety of all our patients and staff.

Thank you for your continued understanding and support.

 

GP Online Service

Save time – do it online! GP online services gives patients the option to book appointments, request repeat prescriptions and view their GP records, using their computer, tablet or smartphone rather than having to phone or visit their practice.

Online services complement the existing ways patients can access appointments, prescriptions and their records. Our practice already has the facility to offer online access to records and transactional services for our patients.  

If you are not already registered for GP online services please let a member of the practice team know you would like to use this service.

SystmOnline is a clinical software for patients which   allows patients to book and cancel appointments, view their past and future appointment dates and times, request repeat medication, up-date contact details and to submit questions to the practice.  Patients will need to come to the surgery with their photographic ID to get the user access codes for registering with SystmOnline.  We are unable to issue user access codes to anyone other than the patient.  

SystmOnline Poster

Application for Online access

SystmOnline Guidance & User Policy

 

Named accountable GP for all patients

As of 1st April 2015 all our registered patients have an allocated named GP to oversee their care

Dr R Chandel is your named GP who has the overall responsibility for the care that the surgery provides to you.

You can still see any GP working at the Practice and please continue to book appointments as you do with any of our available GPs or nurse

 Partners in Care

Once registered, patients and healthcare professionals work together to ensure the most appropriate care is provided. This partnership philosophy extends even further and our active patient group exists to make sure that patient needs and the practice offering are always heading in the same direction.

The surgery has suitable wheelchair access for disabled patients.

Electronic Data Sharing Model (eDSM)

You may have seen or heard about the eDSM in the news or if you have recently visited other clinical services in the area.  This will allow patients to consent or dissent to sharing information on their record with other services using SystmOne.

SystmOne is a computer system that we use in the practice to record your clinical information and various other NHS care services use the same programme such as the District Nursing team, Podiatry. By consenting to a share this will allow immediate access to your clinical information inputted outside of the practice instead of us having to rely on letter and fax notifications.

Your GP, during your consultation, will need to know if you wish to consent or dissent. 

There is more information about existing guidelines at http://www.nhscarerecords.nhs.uk/carerecords

Please open the attached links for further information regarding the electronic data sharing model.

1) Important information about your detailed health records

2) A Patient's guide

(Site updated 26/04/2021)
Order your repeat medicationsPatient SurveyCancel your appointmentAccess Appointment System
 
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