Welcome to Matching Green Surgery
We are confident that our website will provide clear and concise help and give our patients the information they require in an easy and convenient format. It has been designed with the patient’s needs at the forefront of everything, from checking surgery times to letting us know what you think of us.
Our dedicated team are here to treat those minor ailments that occur as well as providing specialist management of long-term conditions and clinics covering a wide range of healthcare issues.
If you have a cough, cold, temperature or flu symptoms then please self isolate at home and look on NHS111 website for advice and guidance. The surgery cannot offer assistance.
From 17 May all GP appointments will remain telephone appointments by default
There has been a lot of media coverage on GP Practices, not much of which was favourable.
As you will know, our GP practice has been open throughout the pandemic [since COVID 19 came to the UK], offering patients telephone consultations - with face to face consultations available to those who need them. This was in-line with national requirements to keep patients safe, whilst COVID infection rates were high and before the vaccination was widespread.
However, before we have more people coming into the surgery to see us in person, we need a bit of time to put in place measures to keep everyone safe. As we wait for further national guidance on doing that, we ask that patients continue to contact us by phone or online as you have been doing. We are facing unprecedented demands to our services and will need to continue to adjust how we use our clinicians’ time to best support our patients – particularly those who need us the most.
COVID is still around, and particularly with the risk of the new India variant rising, having lots of unwell people close together in the waiting room isn't safe either.
We will keep you updated as soon as we are clear about how we can re-open our reception areas safely. Thank you for your support.
Access to the Surgery
Access to the building will be restricted to the patients who have been invited for an appointment by a Clinician.
All routine appointments with a GP will be telephone consultations. If the GP requires patients to be seen face to face , you will then be offered an appointment to come to the Surgery for a doctor to assess you.
Some nurse appointments may be telephone consultations . You will be advised if this is the case.
Anyone who attempts to gain access to the surgery who has not been invited will be asked to leave the premises.
Only the patient with the appointment will be allowed into the building.
For children, only one parent/guardian will be allowed to accompany the child.
Please wash your hands in the patient toilets when entering the building.
Data Sharing & Data Opt out - Type 1 opt out and National Data opt out
Your health records contain a type of data called confidential patient information. This data can be used to help with research and planning.
You can choose to stop your confidential patient information being used for research and planning. You can also make a choice for someone else like your children under the age of 13.
NHS Digital will never sell your data. There are strict rules about how NHS can use your data. It's only shared securely and safely. Shared data helps the NHS. It has been used to find the first treatment for coronavirus and for vaccine research.
If you're happy with your confidential patient information being used for research and planning you do not need to do anything.
Any choice you make will not impact your individual care. Please click on the link to find out more and opt out if you wish to do so.
If you don’t want your identifiable patient data to be shared for purposes except for your own care, you can opt-out by registering a Type One opt out or a National Data Opt out, or both. These opt-outs are different and they are explained in more detail below. Your individual care will not be affected if you opt-out using either option.
Type 1 Opt-out (opting out of NHS Digital collecting your data)
NHS Digital will not collect data from GP practices about patients who have registered a Type 1 Opt-out with their practice. You can opt out by completing the form and send to your GP practice.
Type 1 Opt-out form
This collection will start on 1 September 2021.
If you register a Type 1 Opt-out after this collection has started, no more of your data will be shared with NHS Digital but will however still hold the patient data which was shared with them before you registered the Type 1 Opt-out.
If you do not want NHS Digital to share your identifiable patient data with anyone else for purposes beyond your own care, then you can also register a National Data Opt-out.
National Data Opt-out (opting out of NHS Digital sharing your data)
NHS Digital will collect data from GP medical records about patients who have registered a National Data Opt-out. The National Data Opt-out applies to identifiable patient data about your health, which is called confidential patient information.
NHS Digital won’t share any confidential patient information about you - this includes GP data, or other data we hold, such as hospital data - with other organisations, unless there is an exemption to this.
To find out more information and how to register a National Data Opt-Out, please read the GP Data for Planning and Research Transparency Notice.
To order a repeat prescription, please either
- Request online. If not registered please contact the surgery to register for online services or download the NHS app and follow the app instructions to register for your Practice
- Email the request to: email@example.com
- If requesting in person please complete the slip from your last prescription and post it in the prescription collection box located near the door. If the surgery is closed, please use the letterbox situated in the wooden fence
We will electronically send the prescription to your nominated pharmacy
GP Online Service
Save time – do it online! GP online services gives patients the option to book appointments, request repeat prescriptions and view their GP records, using their computer, tablet or smartphone rather than having to phone or visit their practice.
Online services complement the existing ways patients can access appointments, prescriptions and their records. Our practice already has the facility to offer online access to records and transactional services for our patients.
If you are not already registered for GP online services please let a member of the practice team know you would like to use this service.
Named accountable GP for all patients
As of 1st April 2015 all our registered patients have an allocated named GP to oversee their care
Dr R Chandel is your named GP who has the overall responsibility for the care that the surgery provides to you.
You can still see any GP working at the Practice and please continue to book appointments as you do with any of our available GPs or nurse
Partners in Care
Once registered, patients and healthcare professionals work together to ensure the most appropriate care is provided. This partnership philosophy extends even further and our active patient group exists to make sure that patient needs and the practice offering are always heading in the same direction.
The surgery has suitable wheelchair access for disabled patients.
(Site updated 11/06/2021)