Opening Times

The Surgery hours are from 08:00 to 18:30 Monday to Friday   [FOR INFORMATION ON WHEN SURGERY IS NOT OPEN PLEASE CLICK ON  "Dates Surgery will be Closed" TAB]

Extended Hours are on Monday 18:30 - 20:30

PLEASE NOTE:     08:00 - 08:30 IS PHONE ACCESS ONLY

                             SURGERY DOORS OPEN FROM 08:30

There is a receptionist available at the following times:

Doctors Consulting Hours

Practice Nurse Clinics

New Service - Extending your GP Access

Available at various HUB clinics across Basildon, Billericay & Wickford

BB Healthcare Solutions now offer extended access for general practice on

Monday - Friday    18:30 - 20:00   [Three HUB clinics on weekdays] 

Saturday               08:00 - 18:00  [Two HUB clinics on weekends & Public holidays]

Sunday                 09:00 14:00    [Two HUB clinics on weekends & Public holidays] 

Weekend & Public holidays HUB clinics -

one clinic in Basildon and one clinic alternating between Wickford and Billericay

You will be able to speak to reception at either

Matching Green Surgery or

HUB clinic (after 18:30)

and book a nurse or GP appointment 7 days a week, even on Public Holidays at your HUB clinic

For more information, please speak to the receptionist

When We Are Closed

If you require to see a GP  outside normal surgery opening times, there is an Out of Hours (OOH) GP service. 

This OOH service will be from 18:30 to 08:00 Monday to Friday and all day Saturday and Sunday. 

The Out of Hours (OOH) GP services is delivered by a  IC24. 

Access to healthcare is by calling NHS 111. 

For non –emergency medical advice and information only dial 1-1-1.  Calls to the NHS 111 service are free from both landlines and mobiles.

If NHS 111 concludes that you need to be seen by a Primary Care Clinician and this falls outside your GPs normal opening hours, then your details will be passed to the Out of Hours service. 

Depending on your clinical need you may:

• receive telephone advice from one of our clinicians
• receive a phone call from the OOH receptionist who will arrange an appointment for you to come and be seen at one of OOH bases
• or if you meet the home visiting criteria then a home visit may be offered to you

https://www.ic24.org.uk/services/our-current-services/basildon-primary-care-centre/

In a genuine emergency you should call 999. Chest pains and / or shortness of breath constitute an emergency.  

Time to Learn

TIME TO LEARN - SHARING GOOD PRACTICE

This practice and many other practices in the South Essex area will be closed for the  afternoon from 1pm onwards on the following dates to take part in a scheme for all Practice staff to develop and update their professional skills and knowledge.               

UPCOMING TIME TO LEARN DATES:  

PLEASE NOTE SURGERY WILL BE CLOSED FROM 13:00 HRS ON THESE FOLLOWING DAYS

Tuesday 2 February 2021

Tuesday 2 March 2021

Tuesday 8 June 2021

Tuesday 6 July 2021

Tuesday7 September 2021

Tuesday 5 October 2021

Tuesday 2 November 2021

Tuesday 7 December 2021

If you should require urgent medical assistance which cannot wait until the surgery re-opens, please hang up and dial 1-1-1 and you will be connected to the Out of Hours Service  

 Calls to the NHS 111 service are free from both landlines and mobiles.

If you have a life threatening medical emergency please dial 999

Thank you

THE SURGERY WILL BE CLOSED ON THE FOLLOWING DATES

2020

Wed  01 Jan 2021      Closed All day              New Year's Day  Public Holiday

Tue  02 Feb 2021      Closed from 13:00        Staff Training Re- open 8am next day

Tue  02 Mar 2021       Closed from 13:00       Staff Training Re- open 8am next day

Fri 02 Apr 2021          Closed All day              Easter Fri bank holiday Public Holiday

Mon 05 Apr 2021        Closed All day           Easter Mon bank holiday Public Holiday 

Mon 03 May 2021      Closed All day              Spring bank holiday Public Holiday   

Mon 31 May 2021      Closed All day              Spring bank holiday Public Holiday     

Tue 08 June 2021      Closed from 13:00       Staff training  Re-open 8am next day    

Tue 06 July 2021       Closed from 13:00       Staff training  Re-open 8am next day

Mon 30 Aug 2021      Closed All day              Summer bank holiday Public Holiday       

Tue 07 Sept 2021    Closed from 13:00         Staff training  Re-open 8am next day      

Tue 05 Oct 2021      Closed from 13:00        Staff training  Re-open 8am next day

Tue 02 Nov 2021      Closed from 13:00        Staff training  Re-open 8am next day

Tue 02 Dec 2021     Closed from 13:00        Staff training  Re-open 8am next day

Mon 27 Dec 2021        Closed All day             Lieu day -Christmas Day Public Holiday
Tue 28 Dec 2021        Closed All day            Lieu day - Boxing Day Public Holiday

THE SURGERY WILL BE CLOSED FOR THE BANK HOLIDAYS ON the following days:

Monday - 27 Dec 2021  [in lieu - Christmas Day]

Tuesday - 28 Dec 2021 [in lieu - Boxing Day]

Mon -3 Jan 2022  [in lieu - New Year's Day]

Therefore THE EXTENDED HOURS (late) SURGERY will be held on  

After Christmas – TBC