Opening Times

The Surgery hours are from 08:00 to 18:30 Monday to Friday   [FOR INFORMATION ON WHEN SURGERY IS NOT OPEN PLEASE CLICK ON  "Dates Surgery will be Closed" TAB]

Extended Hours are on Monday 18:30 - 20:30

PLEASE NOTE:     08:00 - 08:30 IS PHONE ACCESS ONLY

                             SURGERY DOORS OPEN FROM 08:30

There is a receptionist available at the following times:

Doctors Consulting Hours

Practice Nurse Clinics

New Service - Extending your GP Access

Available at various HUB clinics across Basildon, Billericay & Wickford

BB Healthcare Solutions now offer extended access for general practice on

Monday - Friday    18:30 - 20:00   [Three HUB clinics on weekdays] 

Saturday               08:00 - 18:00  [Two HUB clinics on weekends & Public holidays]

Sunday                 09:00 14:00    [Two HUB clinics on weekends & Public holidays] 

Weekend & Public holidays HUB clinics -

one clinic in Basildon and one clinic alternating between Wickford and Billericay

You will be able to speak to reception at either

Matching Green Surgery or

HUB clinic (after 18:30)

and book a nurse or GP appointment 7 days a week, even on Public Holidays at your HUB clinic

For more information, please speak to the receptionist

When We Are Closed

If you require to see a GP  outside normal surgery opening times, there is an Out of Hours (OOH) GP service. 

This OOH service will be from 18:30 to 08:00 Monday to Friday and all day Saturday and Sunday. 

The Out of Hours (OOH) GP services is delivered by a  IC24. 

Access to healthcare is by calling NHS 111. 

For non –emergency medical advice and information only dial 1-1-1.  Calls to the NHS 111 service are free from both landlines and mobiles.

If NHS 111 concludes that you need to be seen by a Primary Care Clinician and this falls outside your GPs normal opening hours, then your details will be passed to the Out of Hours service. 

Depending on your clinical need you may:

• receive telephone advice from one of our clinicians
• receive a phone call from the OOH receptionist who will arrange an appointment for you to come and be seen at one of OOH bases
• or if you meet the home visiting criteria then a home visit may be offered to you

https://www.ic24.org.uk/services/our-current-services/basildon-primary-care-centre/

In a genuine emergency you should call 999. Chest pains and / or shortness of breath constitute an emergency.  

Time to Learn

TIME TO LEARN - SHARING GOOD PRACTICE

This practice and many other practices in the South Essex area will be closed for the  afternoon from 1pm onwards on the following dates to take part in a scheme for all Practice staff to develop and update their professional skills and knowledge.               

UPCOMING TIME TO LEARN DATES:  

PLEASE NOTE SURGERY WILL BE CLOSED FROM 13:00 HRS ON THESE FOLLOWING DAYS

Tuesday 4^th February 2020

Tuesday 3rd March 2020

Tuesday 4^th June 2020

Tuesday 2^nd July 2020

Tuesday 3^rd September 2020

Tuesday 1^st October 2020

Tuesday 3rd November 2020

Tuesday 1st December 2020

If you should require urgent medical assistance which cannot wait until the surgery re-opens, please hang up and dial 1-1-1 and you will be connected to the Out of Hours Service  

 Calls to the NHS 111 service are free from both landlines and mobiles.

If you have a life threatening medical emergency please dial 999

Thank you

THE SURGERY WILL BE CLOSED ON THE FOLLOWING DATES

2020

Wed  01 Jan 2020      Closed All day              New Year's Day  Public Holiday

Tue  04 Feb 2020      Closed from 13:00        Staff Training Re- open 8am next day

Tue  03 Mar 2020            Not closed              Staff Training 

Mon 25 May 2020      Closed All day              Spring bank holiday Public Holiday      

Tue 02 June 2020      Closed from 13:00       Staff training  Re-open 8am next day    

Tue 07 July 2020       Closed from 13:00       Staff training  Re-open 8am next day

Mon 31 Aug 2020      Closed All day              Summer bank holiday Public Holiday       

Tue 08 Sept 2020    Closed from 13:00         Staff training  Re-open 8am next day      

Tue 06 Oct 2020      Closed from 13:00        Staff training  Re-open 8am next day

Tue 03 Nov 2020      Closed from 13:00        Staff training  Re-open 8am next day

Tue 01 Dec 2020     Closed from 13:00        Staff training  Re-open 8am next day

Fri 25 Dec 2020        Closed All day            Christmas Day Public Holiday
Mon 28 Dec 2020     Closed All day            Lieu day - Boxing Day Public Holiday

THE SURGERY WILL BE CLOSED FOR THE BANK HOLIDAYS ON the following days:

Friday            –25^th Dec 2020

Monday         -28^th Dec 2020

Friday            -1^st Jan 2021

Therefore THE EXTENDED HOURS (late) SURGERY will be held on  

After Christmas – TBC