Noticeboard

Our email address is       matchinggreensurgery@nhs.net  This email can be used ONLY for administrative requests eg. repeat medication requests, sick note requests or any information that has been requested by your GP. If you have a clinical enquiry or an urgent clinical problem, you must call the surgery and not leave an email as this will not be monitored.

When We Are Closedtelephone_brown

If you require to see a GP  outside normal surgery opening times, there is an Out of Hours (OOH) GP service. 

This OOH service will be from 18:30 to 08:00 Monday to Friday and all day Saturday and Sunday. 

The Out of Hours (OOH) GP services is delivered by a  IC24. 

Access to healthcare is by calling NHS 111. 

For non –emergency medical advice and information only dial 1-1-1.  Calls to the NHS 111 service are free from both landlines and mobiles.

If NHS 111 concludes that you need to be seen by a Primary Care Clinician and this falls outside your GPs normal opening hours, then your details will be passed to the Out of Hours service. 

Depending on your clinical need you may:

  • receive telephone advice from one of our clinicians
  • receive a phone call from the OOH receptionist who will arrange an appointment for you to come and be seen at one of OOH bases
  • or if you meet the home visiting criteria then a home visit may be offered to you

https://www.ic24.org.uk/services/our-current-services/basildon-primary-care-centre/

In a genuine emergency you should call 999. Chest pains and / or shortness of breath constitute an emergency.  

 

Call 111 when you need medical help fast but it’s not a 999 emergencyNHS ChoicesThis site is brought to you by My Surgery Website